Customer service

Here you can submit a service request, meter reading or notice of moving. We typically process non-urgent service requests within 1-3 working days. In urgent cases, please contact our 24/7 on-call service.

24/7 service numbers

Online submissions

Submit a maintenance service request

Granting permission to access your apartment with a master key often speeds up resolution of the issue. Service requests are added to your property’s caretaker’s worklog on weekdays between 7.00–15.00.

Service request

Need us to fix something? Submit a maintenance work order.

Service request for residents of Espoon Asunnot

Espoon Asunnot resident, please submit a fault report electronically in EAsy.

Notice of moving

Notify us if you are moving into a new property.

Meter reading

Here you can submit your water meter reading.

Name change

If your name changes, we’ll update it wherever needed.

Call us